Privacy Policy for RoofOrders.com Inc.

Last Updated: August 28, 2025

We collect information that you provide directly to us:

• Contact Information: Such as your name, email address, phone number and company details when you request a quote or create an account.
• Project Information: Details about the roofing project you need an estimate for, which may include property addresses and images.
• Billing Information: Payment data (like credit card details) processed securely by our third-party payment processors. We do not store full payment card information on our servers.

We automatically collect certain information when you use our Services:

• Usage Data: Information about your interaction with our website, such as your IP address, browser type and pages visited.
• Cookies: We use cookies to analyze site traffic and improve your experience. You can adjust your browser settings to refuse cookies.

We use the information we collect to:

• Provide, operate and improve our Services.
• Process your requests and generate accurate roof estimation reports.
• Communicate with you about your account, our services and support inquiries.
• Process your payments and prevent fraud.
• Comply with our legal obligations.

We do not sell your personal information. We may share your data with:

• Service Providers: Trusted third parties who assist us in operating our website, conducting our business and serving you (e.g., payment processors, cloud hosting providers). These parties are obligated to keep your information confidential.
• Legal Requirements: When required by law, such as to comply with a subpoena or similar legal process.

We are committed to protecting your information. We implement robust security measures compliant with SOC 2 Type II and ISO 27001 standards. This includes encryption, strict access controls, and regular security testing to safeguard your data from unauthorized access, alteration, or destruction.

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes and enforce our agreements.

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact our support team:

• Email: royclausen@rooforders.com / davidkohls@rooforders.com
• Phone: 888-386-8384 for Roy (Ext 1) / for David (Ext 2)
• Mail: 1045 Live Oak Dr. Santa Clara, CA 95051

We may update this policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date.